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Last updated: August 2026

1. Who we are

Shandong SinoPipe Industry Co., Ltd. ("SinoPipe", "we", "us") is a manufacturer and supplier of HDPE pipes and PE fittings. This Privacy Policy explains what personal data we collect through this website, how we use it, and the choices you have.

2. Information we collect

  • Inquiry data — when you submit a quote form, we receive your name, email address, phone number, country and the message you write.
  • Chat data — when you use the live chat widget, we receive your messages and a session identifier.
  • Technical data — we may collect basic analytics (pages visited, approximate location, browser type) if analytics tools are enabled, to improve the website.
  • Cookies / local storage — the website stores your language preference and chat session locally in your browser. No advertising cookies are used on this site.

3. How we use your information

  • To respond to your inquiries, send quotations and follow up on your requests;
  • To provide customer support through live chat and email;
  • To improve our products, services and website experience;
  • To comply with legal and regulatory obligations.

We do not sell, rent or trade your personal data to third parties.

4. How long we keep your data

Inquiry and chat records are kept for as long as needed for business follow-up, and are deleted when no longer relevant. You may request deletion at any time using the contact details below.

5. Data security

We apply reasonable technical and organisational measures to protect your data against unauthorised access, alteration or loss. Access to customer data in our admin panel is protected by login credentials.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at the email below.

7. Contact us

If you have any questions about this Privacy Policy, please contact:
Email: yourenqianxun@163.com
Phone / WhatsApp: +86 176 0549 9887